Effective Date: November 1, 2025
Last Updated: February 16, 2025

SDM Medical PLLC
Stacey Denise Moore, MD
Doing business as Dr. Stacey Denise | The Neuroaesthetic MD

Overview

SDM Medical PLLC may use SMS/text messaging to communicate with patients regarding:

Appointment reminders

Scheduling updates

Follow-up visit notifications

Lab result reminders or alerts to check your patient portal

Health maintenance reminders (e.g., yearly wellness check)

Program and event invitations

Consent to Receive SMS

By providing your mobile phone number to SDM Medical PLLC, you consent to receive SMS/text messages related to your care.

How Consent Is Obtained:

Verbal or written during registration/intake

Online intake forms

Explicit opt-in boxes

You are not required to consent to SMS messaging to receive services.

Confidentiality

Appointment reminders and basic communications will not include protected health information (PHI) other than your name, appointment date/time, and provider name.

Clinical or sensitive information (diagnoses, test results) will not be sent by SMS.

For secure health information, please use our patient portal or encrypted email.

We comply with HIPAA privacy and security standards.

Text Messaging, Mobile Information & Privacy

If you provide your mobile number and opt in to receive text messages from Dr. Stacey Denise | The Neuroaesthetic MD™ (SDM Medical PLLC), we may send appointment reminders, service-related messages, and educational or promotional communications. Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected].

We collect your mobile number and any information you voluntarily provide through our forms. We do not sell, rent, or share your mobile number or SMS opt-in consent with third parties for their marketing purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Message & Data Rates

Standard message and data rates may apply from your carrier. SDM Medical PLLC is not responsible for carrier fees associated with SMS/text communications.

Frequency of Texts

You may receive up to, e.g., 4 messages per appointment, plus periodic care reminders if opted in.

Opt-Out

You can opt out of SMS messages at any time by replying "STOP" to any text message you receive from us.

After opting out, you will no longer receive text reminders, alerts, or notifications.

You may still receive email reminders or phone calls about your appointments.

To resubscribe, reply "START" or contact our office directly.

Disclosure Example

By entering your number, you agree to receive mobile messages from Dr. Stacey Denise at the phone number provided. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe.

Security Notice

While we take reasonable steps to keep messages private, text messaging is not a secure method of communication:

SMS messages may be visible on your device lock screen.

They may be exposed if your phone or messaging service is not password-protected.

We recommend protecting your device with a PIN, password, or biometric lock.

Alternative Communication Methods

If you prefer email, phone call, or patient portal notifications instead of SMS texts, please let us know during registration or at any time.

Changes to This Policy

We may update this SMS/Text Messaging Policy as needed. Changes will be posted on this page with an updated "Last Updated" date.

Contact

Questions or concerns about text messaging or privacy?

SDM Medical PLLC
Attn: SMS Policy
5373 W Alabama St, Ste. 240
Houston, TX 77056
Email: [email protected]
Phone: 832-299-5229